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MARKETING TRICK 3: Trigger an impulse purchase

Have you ever bought a product when you didn't plan to? That's called acting on impulse, and it can be triggered by clever marketing.

Click on the links to learn the tricks of the trade.

Marketers harness Pester Power

Buy one, get one free!

Display is everything!

Lara looks alarmed at all the marketing techniques surrounding her

Check out those sweets!

Put temptation within reach

Link to activity sheets on marketing

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An advertisement from a food company saying that they 'successfully harness pester power'Marketers harness pester power

Little kids don't get much pocket money, so what's the point marketing to them? They don't buy the products.

Here's the trick. If you market to little kids, then they will learn to recognise the product and nag their mums to buy the food. It's called Pester Power.

Only a few food companies admit that they use Pester Power, even though a lot of them do it. This advert was published by a meat product company, which says it makes meat products in wacky shapes so that little kids will pester their mums to buy them. The advert says, "Over the years, we have continuously innovated [invented new products], successfully harnessing pester power."
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A special offer in a supermarket - four big bottles of cola for £4Buy one, get one free!

What a bargain! Four two-litre bottles of cola for just £4. You might not have planned to buy eight litres of cola, but the price was just too tempting.

By offering bargains like these, supermarkets encourage us to return and spend our money in their stores.

They also hope that next time we visit we'll buy another eight litres of cola, even if the price has gone up.

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A chocolate company's advertisement, telling shopkeepers how to display the products to improve sales Display a 'wobbler' near the products - a shelf tag that moves to attract a shopper's attention. Place display stands and posters around the store. By putting displays of snacks around the shop, companies hope to trigger an impulse buy. Put the marketing at Point of Purchase (POP) to attract people's attention. Lay out the products in a colourful and tempting snack display. Sell new products at a low price to encourage shoppers to try them. Display is everything

This is an advert that appeared in a magazine for people who work in the grocery trade. A chocolate company is advising shopkeepers how to display snacks, to encourage shoppers buy extra products.

Here are some of the techniques this company suggests:

  • Sell new products at a low price to encourage shoppers to try them.
  • Lay out the products in a colourful and tempting snack display.
  • Put the marketing at the Point of Purchase (POP) to attract people's attention.
  • Place display stands and posters around the store.
  • Display a 'wobbler' near the products - a shelf tag that moves to attract a shopper's attention.
  • Put a display of snacks near the checkout to trigger an impulse buy.

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Whose impulse are you acting on?

Picture of a marketer standing by a display standThis man's job is to think of new ways to sell chocolate. He arranges for shops to display products near where people have to queue.

He says the reason he does this is to "put temptation within the shopper's reach".

Next time you're in a shop, look around when you're near the checkout. Salesmen know you are likely to be tired, hungry and annoyed about having to queue - in just the right mood to reach out and grab an extra snack.
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..and check out those sweets!

A supermarket checkout with displays of sweets and a special fridge for soft drinksWhen little children go to the supermarket, they usually get bored. By the time they get to the checkout queue, they're totally fed up!

Supermarkets know that they can trigger more sales if they display chocolate, crisps, sweets and drinks at the checkout.

If a child nags for a snack at the checkout, their mum or dad is likely to give in and say yes.

Related links

Supermarkets told to Chuck snacks off the checkout! A Food Commission campaign launched in 2003

Checkouts still failing the junk test Want to find out which supermarkets have the most snacks at the checkout? Want to find out which supermarkets have helped their customers resist temptation by removing the snacks? (2005)

Rating retailers for health: How supermarkets can affect your chances of a healthy diet You can find out how the supermarkets compare on lots of different health issues in a report from the National Consumer Council. PDF file. (Copyright NCC 2004)

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Activity sheets

Click here to download activity sheets on the subject of food marketing.

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Published 23/02/06